REFUND POLICY

Right of Cancellation

You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right, you have to (udoq GmbH, Trogerstr. 38, 81675 Munich) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than XNUMX days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of such reimbursement.

We bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample Revocation Form

(If you wish to withdraw from the contract, please fill out and return this form)

To: udoq GmbH, Trogrstr. 38, 81675 Munich, Germany, email: shop@udoq. De

I hereby revoke (your name and address):

____________________________________________________

____________________________________________________

the contract I have concluded for the purchase of the following goods:

____________________________________________________

  • Order number ____________________
  • Ordered on _______________________
  • Received at ______________________
  • Date __________________________

Address for returns: udoq GmbH, Salzstr. 8, 85622 Feldkirchen, Germany